The Challenge

The Challenge

Infinigate was operating with disparate systems and inconsistent processes across 16 European entities. There was no centralised HR platform, and local teams lacked visibility into each other’s systems or workflows. The lack of standardisation hindered operational efficiency and made enterprise-wide reporting nearly impossible.

 

Compounding the challenge was the cultural and procedural gap between regions, with some teams unaware of what tools others were even using. This level of disconnect made it difficult to gain internal buy-in for change and demanded a sensitive, hands-on approach to transformation.

Our Solution

Our Solution

To solve Infinigate’s challenges, we implemented:

 

  • HiBob Core HR, Talent, and Compensation   – Standardising foundational processes while allowing for regional flexibility.

 

  • Progressive rollouts across entities – Prioritising early wins to drive adoption and build internal credibility.

 

  • Step-by-step methodology  – Anchoring change management in working sessions and visualising the European picture before tailoring local needs.

 

  • Dedicated support and responsiveness – Being available, proactive, and willing to flex around evolving requirements and shifting timelines.

Our Approach

Our Approach

We knew from the outset that a "one-size-fits-all" solution wouldn’t work. Our consultants took a working session-based approach—first helping the European team define a clear HR baseline, then collaborating with each local team to understand their unique needs.

Because of our experience with similar challenges in other complex organisations, we were able to provide fast, credible recommendations and pivot when needed. The strength of our relationships with key project leads meant we could keep momentum even through tough moments.

We helped facilitate internal alignment, translated strategic objectives into configuration needs, and focused on building trust across regions—ensuring every team felt heard, involved, and supported throughout the journey.

Results

Results

The results

  • High adoption from the start: The first wave of go-lives saw excellent adoption rates, helping build momentum and internal buy-in across the rest of the business.

 

  • Streamlined European HR operations: Infinigate now benefits from an integrated system that enables consistent HR processes and enterprise-wide reporting across all 16 European countries.

 

  • Scalable, user-friendly platform: HiBob’s flexibility and modular structure—matched with UDDER’s adaptive service—provided a future-proof solution ready to grow with the business. 

 

  • Positive stakeholder feedback: With teams now aligned and systems standardised, HR is more efficient, coordinated, and empowered to support strategic goals.

Infinite flexibility, dedicated support, and a solution that truly adapts to our needs – working with UDDER has been an incredibly positive experience. They didn’t just meet expectations for support, they exceeded them.

Martine Hill
Vice President - People Development & Culture