UDDER | Assist by Udder (Assessment)

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Implementation
Case Studies
Our Practices
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Udder Stuff

The HR Tech Operations Diagnostic

Think of this as a quick health check for your HR systems. 10 simple questions to help you understand how you're really managing, maintaining, and optimising your tech.

Step 1 of X

Please provide your contact details:

First Name * Last Name * Company Name Email Address *

1. How do you currently manage your HR systems day-to-day?
(Select all that apply)

Internal HR team owns everything Shared across HR & IT We rely on an external partner Nobody owns it properly — we figure it out as we go Depends on the system

2. Who owns system optimisation and improvements?
(Pick one)

We have a dedicated systems owner or HR Ops team It’s spread across multiple people We only make changes when something breaks Not really sure — it varies

3. How confident are you that you're using your HR systems to their full potential?
(Pick one)

Very confident — we’ve got it covered Somewhat — but there’s probably untapped value Not confident — we know we could do more No idea — we just use the basics

4. How often do you review or audit your HR processes & systems?
(Pick one)

Regularly — we have a structured review cycle Occasionally — when something feels clunky Rarely — it’s not a priority Never — we built it once and left it alone

5. How do users get help or raise system issues?
(Pick one)

We have a clear ticketing/helpdesk process They email someone directly They ask around internally and hope for the best Mostly, they just work around it

6. When was the last time you implemented a system enhancement or improvement?
(Pick one)

Within the last month 1–3 months ago 3–6 months ago Over 6 months ago Can’t remember

7. How reliable is your HR data and reporting right now?
(Pick one)

Very reliable — we trust it fully Mostly reliable — with the odd exception Hit and miss — depends on the report We don’t really use reporting much

8. If your main HR systems owner left tomorrow, how would you feel?
(Pick one)

Totally fine — we have backups & clear documentation Concerned — some knowledge would go with them Very worried — they are the only one who knows how it works Existential crisis

9. Do you have a defined HR technology strategy or roadmap?
(Pick one)

Yes — it’s clear, documented, and regularly updated Sort of — we have ideas, but nothing formal No — we focus on fixes and short-term needs Not sure

10. What’s driving your HR tech decisions right now?
(Pick up to 2)

A clear long-term strategy User pain points & feedback Senior leadership requests Budget constraints Whatever breaks or needs fixing No real driver — it’s reactive

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