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Elizabeth H Sanderson PLC

We needed expert guidance to identify the right technology for our MSP offering. UDDER’s knowledge, responsiveness, and shared values stood out.

Their research helped us make strategic decisions with our sales MDs, ultimately supporting two successful MSP pitches. The speed and clarity of their work made a real impact.

UDDER has been a fantastic partner, and we look forward to future collaborations.

Elizabeth Hawkins
Group Operations & Implementation Director, Sanderson PLC

The Challenge

The Challenge

Sanderson PLC was preparing to bid for a major new client contract and needed a competitive edge. To strengthen their Managed Service Provider (MSP) offering, they sought to understand the latest technology solutions that could enhance their service delivery. However, identifying the right vendor management system (VMS) and integration capabilities required deep market knowledge and a clear understanding of their unique requirements.


Additionally, the project required a thorough process map and gap analysis to evaluate their existing workflows and assess how technology could improve efficiency, user experience, and reporting. With limited time and responsiveness from vendors proving to be a challenge, Sanderson needed expert guidance to navigate the complex HR tech landscape.

Our approach

Our approach

Leveraging our deep expertise in HR and workforce technology, we designed a tailored research and advisory approach:


Process Mapping & Gap Analysis: We analyzed Sanderson’s existing MSP workflows to identify inefficiencies and areas where technology could add value.


Technology Requirements Mapping: We worked closely with Sanderson to define key business and operational needs, ensuring any recommended solutions aligned with their strategic goals.


Market Research: We conducted a broad and detailed analysis of technology providers, focusing on VMS platforms and their integration capabilities, particularly in relation to SAP Fieldglass and Ariba.


Integration Discovery: Understanding that seamless data flow and reporting were critical, we explored the integration potential of different platforms, assessing their impact on user experience and system interoperability.

Our solution

Our solution

Our research and advisory services delivered:

 

  • A comprehensive landscape analysis of market-leading software, helping Sanderson assess the best-fit solutions for their MSP offering.
  • A strategic decision-making framework, enabling Sanderson’s leadership team to evaluate technology investments effectively.
  • Actionable insights that informed their sales strategy, directly supporting pitches for two new MSP contracts.
  • A clear and structured final report, summarizing key findings, integration considerations, and recommended next steps.

The results

The results

  • Strategic wins: The insights provided by Udder empowered Sanderson’s sales leadership to pitch successfully, resulting in the acquisition of two new MSP clients.

  • Enhanced decision-making: The research helped Sanderson’s team make informed technology choices that aligned with their business goals.


  • Efficient and clear execution: The speed and clarity of our research process allowed Sanderson to act swiftly in a competitive bidding environment.
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